ENGINEERING SERVICES FOR BUILDINGS, INCLUDING SERVICE AND MAINTENANCE ENGINEERS

Buildings function thanks to building services engineering. The planning and execution of a variety of maintenance tasks involving industrial and commercial building services engineering systems like ventilation, heating, water supply, waste (effluent discharge), and drainage fall under the purview of service and maintenance engineers. Electrical isolation, disconnection, reconnection, and reactivation linked to this are included. They also carry out any necessary corrective repairs and scheduled preventative maintenance. Additionally, they use building and energy management systems to monitor and control the performance of machinery and equipment.

They make sure these systems continue to function in accordance with their intended purpose. They perform tasks with a high degree of autonomy and need highly developed diagnostic skills, in-depth knowledge of system operating principles, and the capability to assume responsibility for fault finding, fault diagnosis, repair, and maintenance of systems, components, and equipment found in industrial and commercial properties like office buildings, shopping malls, hotels, factories, schools, and hospitals.

In order to ensure that maintenance tasks are completed with the least amount of downtime and impact on a building’s use, dealing with customers is a crucial component of the work of service and maintenance engineers.

They are able to show proficiency in the environmental, quality control, communication, and health and safety standards pertinent to their line of work.

Service and maintenance engineers are capable of working independently, competently, and without supervision in both inhabited and unoccupied buildings and facilities, in the most appropriate, efficient, and cost-effective way possible. They must follow safe working procedures without putting themselves or others in danger.

Knowledge, Skills, and Behaviours are necessary.

Knowledge	Recognize the prerequisites for carrying out building services engineering planned preventative maintenance and rectification actions, such as:
Working Strictly	Applicable safety laws and safe work procedures that apply to them and others.
Working Effortlessly	Scientific concepts such as measurement, force and pressure, heat and power, materials and electricity support the engineering of building services for industrial and commercial systems.Building services engineering employs environmental protection strategies to reduce waste, maximise resource efficiency, and use energy, gas, and water resources wisely.
Planning and Getting Ready	How to: make sure the appropriate tools, materials, and equipment are available; use resources wisely, taking into account the roles and responsibilities of pertinent personnel; generate risk assessments and method descriptions.How to organise work schedules, the significance of adhering to contract specifications, and how to finish the required reports.The preparation requirements, which include engaging with clients and informing them of any effects work may have on the system, the use of the building, and the anticipated duration.
Performing Preventative and Repair Maintenance	The necessary standards, processes, specifications, and rules of conduct.Installation, decommissioning, fault identification, fault diagnosis, component replacement, testing, and re-commissioning methods for industrial and commercial heating, ventilation, water supply, waste (effluent discharge), drainage, and related electrical systems.How to change the temperatures, timers, and set points in building management systems.Industrial and commercial mechanical sustainable energy systems’ guiding principles and specifications.

Skills	Carry out scheduled preventative maintenance and repair actions for building services engineering by:
Working Strictly	applying to themselves and others the necessary safety laws, rules of conduct, and safe working procedures.
Organizing, Getting Ready, and Working Sustainable	Planning, organising, and carrying out tasks in a manner that efficiently utilises resources to complete work while taking into account factors such as cost, quality, timing, safety, security, and environmental impact, while adhering to all applicable legal requirements, specifications, codes of conduct, and accepted industry standards.Making sure that components, tools, and equipment are kept and positioned safely and to facilitate efficient productivity. Making sure that safe access and egress for oneself and others is maintained.
Taking Action and Finishing Reactive and Planned Maintenance	Performing problem detection, fault diagnosis, de-commissioning, component replacement, testing, and re-commissioning of existing industrial and commercial electrical, heating, ventilation, water supply, waste (effluent discharge), and drainage systems.Providing options for repairs, replacements, and enhancements, as well as the anticipated effects, costs, and timeframes for any work that is necessary but not specified in the contract or specification, to the client and contract supervisor.Completing the required reports and contract-related processes and procedures, alerting the client of the work completed, and describing and showing how to use the system in the most energy-efficient manner.

Behaviours	Carry out scheduled preventative maintenance and repair actions for building services engineering by:
Communication that Works	communicating technical and other information successfully with coworkers, clients, service centre, contract supervisors, and other team members of the service and facilities. This can be done orally, in writing, or electronically.
Working efficiently and successfully	Abiding by the essential rules and moral standards, working dependably and effectively without supervision, and being considerate of others’ needs and concerns, especially when it comes to equality and diversity.Applying technical and behavioural skills and expertise to define the issue, find, consider, and choose a course of action, all while staying within their own sphere of responsibility.
Exercise of Responsibility	Assuming accountability for one’s own efforts and deeds.
Controlling Tasks	Accepting, organising, and successfully completing technical and other duties.
Engaging Others in Work	Effective communication and collaboration with coworkers, the general public, clients, the service centre, contract supervisors, and other members of the service and facilities team.Maintaining customer connections to make sure that expectations are in line with the agreed-upon service level and that any shortcomings or modifications are clearly conveyed, along with any viable remedies.Encouraging people to learn and grow by doing things like mentoring them and sharing your professional experience and skills.
Maintaining Personal Growth	Maintaining and improving one’s own level of competence.
Practicing Ethics	Exercising accountability in a moral wayEnhancing the public’s perception of the companyGiving input to enhance the efficacy and quality of commercial goods and services